Privacy Policy

At Speak Chinese AI - Learn Chinese, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data while you use our app. Your trust is important to us, and we are committed to safeguarding your personal information in compliance with relevant privacy laws, including the General Data Protection Regulation (GDPR) for users in the European Union and other applicable privacy regulations for users globally.

1. Information We Collect

We collect information to provide you with a better, more personalized experience. The types of information we collect are:

Personal Information: When you sign up for a Speak Chinese AI account, we may collect details such as your email address, city of residence, hobbies, and any other information you choose to share. This helps us personalize your learning experience.
Usage Information: As you use the app, we collect data on your usage patterns, such as login frequency, lessons studied, and time spent on the app. This data is aggregated and analyzed to enhance your experience.
Communication Information: We store interactions between you and Speak Chinese AI staff, including teachers, support staff, and sales representatives, to ensure we provide optimal customer service.

2. Why We Collect Your Information

We collect your information for the following reasons:

To personalize your learning experience and offer relevant lessons and features.
To notify you about updates, new features, promotions, and other news related to Speak Chinese AI.
To analyze usage patterns to improve app functionality and user experience.

3. How We Protect Your Information

We implement a combination of administrative, technical, and physical security measures to protect your personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

4. How We Use Your Information

We use the information we collect primarily for the following purposes:

To provide and improve the services you request from us.
To communicate with you about updates, new features, and other important notifications regarding the app.
To create personalized learning paths and improve your Mandarin speaking journey.

If you no longer wish to receive notifications or marketing communications, you can easily opt out by adjusting your account settings.

5. Sharing Information with Third Parties

We do not share your personal data with third parties, except in the following cases:

With service providers who assist us in operating the app and providing services (e.g., hosting, customer support). These providers are required to protect your data in accordance with this Privacy Policy.
If required by law, regulation, or legal process.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When we no longer need your data, we securely delete or anonymize it.

7. Your Rights and Control Over Your Information

You have the right to access, correct, or delete your personal information at any time. You may also request to receive a copy of the data we hold about you. To exercise these rights, please contact us at the details provided below.

8. International Data Transfers

As Speak Chinese AI operates globally, your data may be transferred to, stored, and processed in countries outside of your jurisdiction. By using the app, you consent to this transfer.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: emilytaylor0467@gmail.com

Last Updated: 2025-2-28